Done Right, The First Time.
Frequently Asked Questions
What areas do you service?
What areas do you service?
Our nationwide network covers the U.S. and Canada. Enter your zip code when requesting a quote to confirm availability in your area.
What's included in the installation price?
What's included in the installation price?
Every installation includes assembly, setup, and a full site walkthrough. Optional add-ons like electrical connection and debris removal are available for an additional cost.
Do I need to do anything to prepare my space?
Do I need to do anything to prepare my space?
Yes — your space should be level, accessible, and ready for delivery. We'll walk you through specific requirements for your model when we send your quote.
Is electrical work included?
Is electrical work included?
Electrical connection is available as an add-on and must be performed by a licensed electrician. We'll confirm requirements based on your heater type.
How long does installation take?
How long does installation take?
Most installations are completed in a single day, though larger or more complex builds may take longer. Your quote will include an estimated timeline.
Does my installation and delivery on the same day?
Does my installation and delivery on the same day?
installation and delivery are scheduled separately and handled by different teams. Once your product is delivered, your install team will coordinate with you on the installation.
What if I need to reschedule?
What if I need to reschedule?
Our team will work with you directly on scheduling changes — just reach out to your installation coordinator as soon as possible.
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