The way you place sauna stones and use water can significantly impact the health of your heating elements and heater. Proper care ensures longevity, efficiency, and safety.
Stone Placement: Stability and Protection
When arranging your sauna stones, be sure to:
- Place stones between each row and loop of the heating elements to provide stability.
- Ensure elements are properly spaced to prevent metal-on-metal contact.
Over time, stones can degrade or settle into the heater. It’s a good idea to check them annually to maintain proper spacing and avoid direct metal contact, which can lead to damage.
Water Usage: The Right Way
Pouring water onto hot stones creates steam, enhancing your sauna experience—but it must be done correctly:
- Only add water when the stones have reached at least 160°F.
- Use no more than one ladle (¼ cup) at a time to prevent thermal shock.
Improper water usage, such as pouring water too soon, can lead to bends, cracks, or bubbling on the heating elements. This damage may also be caused by metal-on-metal contact or even electrical surges.
When to Replace Heating Elements
Signs that your heating elements may need replacing include:
- Visible cracks, bends, or bubbling.
- Uneven heating or performance issues.
If you suspect your heating elements are failing, we’ve attached a replacement guide for the KIP B series to this email. Replacement parts are also available on our website here.
Warranty & Support
Heating elements are covered under a 1-year warranty. If your heater is still under warranty and needs replacement, please:
- Take clear photos of the exposed heating elements.
- Include the element serial number (if visible).
- Send this information, along with your name and order details, to sales@almostheaven.com.
Taking proper care of your sauna stones and heating elements ensures a longer-lasting, more enjoyable sauna experience. If you have any questions, feel free to reach out!
