Almost Heaven Saunas will accept the return of unopened products within 30 days of receipt for a refund minus the initial and return shipping charges; we will also charge a 25% restocking fee. The product must be returned in its original packaging - assembled units cannot be returned. Credit will be given upon inspection of the product to ensure all items are included and in good condition. To arrange for a return, contact Almost Heaven Saunas at 888-355-3050


If you purchased your sauna, heater, or accessory directly through Almost Heaven Saunas (i.e. or telesales with an Almost Heaven Saunas rep), Almost Heaven will price match the active sale price on our website if you contact us with this request within 30 days of receiving your sauna. 
We will not price-match other sellers of Almost Heaven Saunas.